WARRANTY STATEMENT

CodeJet warrants all products of its manufacture to be free of defects in material and workmanship, excluding normal wear items, for a period of twenty-four (24) months from the date of shipment.  A twelve (12) month labor warranty is provided to cover factory-related labor on warranty items.  Warranty is contingent upon proper use of CodeJet approved and supplied parts and fluids throughout the warranty period.

CodeJet will supply to the original purchaser of such equipment, replacement parts for equipment (excluding normal wear items) that are found to be defective in material for a period of two (2) years after delivery to the original purchaser (End User) provided that the original purchaser has not sold the equipment, that the equipment has not been abused, improperly operated, or used in any abnormal manner, that the equipment has not been operated more than 8,000 hours (the equivalent of 2 shifts per day in a normal work week in 2 years) and CodeJet has been notified in writing during the two (2) year period of any claim of the original purchaser under this warranty.  The period of this warranty and the notice period is two (2) years or 8,000 hours, whichever comes first.  All notification and claims under this guaranty shall be made in writing by the original purchaser to CodeJet and the distributor, if any, which sold equipment to the original purchaser.

EXCLUSIONS AND LIMITATIONS ON LIABILITY.  EXCEPT FOR THE FOREGOING EXPRESS WARRANTY, THE PRODUCTS WILL BE DELIVERED AND SOLD BY CODEJET AS IS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY, SUITABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR OTHER IMPLIED WARRANTY.  CODEJET SHALL NOT, UNDER ANY CIRCUMSTANCES WHATSOEVER, BE LIABLE TO THE DISTRIBUTOR OR ANY OTHER PARTY FOR (i) LOST PROFITS, (ii) DIMINUTION OF GOODWILL, (iii) ANY PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM HEREUNDER, OR (iv) ANY DAMAGES THAT COULD HAVE BEEN AVOIDED, USING REASONABLE DILIGENCE, BY THE DISTRIBUTOR OR THE END USER.  IN ADDITION, CODEJET's LIABILITY FOR WARRANTY CLAIMS SHALL NOT, IN ANY EVENT, EXCEED THE INVOICE PRICE OF THE PRODUCT CLAIMED DEFECTIVE, AND CODEJET SHALL NOT BE LIABLE FOR DELAYS IN REPLACEMENT OR REPAIR OF PRODUCTS.

The remedies provided in the express guaranty set forth in the first paragraph, above are available only to the original purchaser of CodeJet equipment and are in lieu of and limitation upon any direct, special and consequential damages which might be suffered by the original purchaser, or any other person as a result of, or in connection with, the CodeJet equipment.

If the equipment sold hereunder is being sold to a distributor as a demonstration model or utilized by a distributor at any time as a demonstration model, then for purposes of the Warranty, the distributor shall be considered the "original purchaser" for the purposes of the Warranty provisions herein.  It will be the responsibility of the distributor to obtain its customer's agreement, acknowledgement to the terms of CodeJet's warranty by obtaining the signature of an authorized representative of the customer on the warranty card provided by CodeJet, and returning the executed warranty card to CodeJet.

EQUIPMENT WARRANTY

CodeJet, manufacturer of equipment, will supply to the original purchaser of such equipment, replacement parts for equipment (excluding normal wear items - see Note 1 at the end of this warranty) that are found to be defective in material or workmanship for a period of two (2) years after shipment from the factory to the original purchaser provided that:

1.The original purchaser can provide original proof of purchase for the equipment for which warranty is being claimed.

2.The original purchaser has not sold the equipment.

3.The equipment has not been damaged, abused, improperly operated/maintained, used in any manner for which it was not originally intended or modified in any way, other than bracketry, without the prior written approval of CodeJet.

4.The equipment has not been operated for more than two (2) work shifts in any twenty-four (24) hour period.  Note - one (1) shift equals eight (8) hours.  (See Paragraph below.)

5.The equipment has not been operated for more than a two (2) year period, of any claim of the original purchaser under this warranty.

6.The equipment is not moved from the original site of installation for the duration of the warranty period.

7.There are no special warranty features that apply to said equipment at the date of purchase.

8.The equipment is serviced only by a CodeJet Factory Trained Technician, except for normal maintenance procedures as outlined in the Operator or User Manual.

9.The printer must be installed by CodeJet trained and certified technician.

10.Warranty on Pigmented Printer pumps is limited to 6 Months or 2000 hours.

The period of this warranty and the notice period is twenty four (24) months if the equipment has been operated during two (2) shifts or less in any twenty-four (24) hour period or 8,000 total run hours, which ever comes first. All notifications and claims under this guaranty shall be made by the original purchaser in writing to CodeJet and distributor, if any, which sold the equipment to the original purchaser.

If an on-site warranty repair is requested by the original purchaser:

1.The original purchaser shall issue a valid purchase order to cover all expenses and above replacement parts and labor including, but not limited to: tolls, travel, hotel and other associated living expenses incurred as these expenses are not covered under this warranty.

2.Warranty determination will be made by the CodeJet Service Center with the onsite assistance of a certified CodeJet Factory trained technician.  All determinations are final.

3.If the determination is that the product is faulty and covered under the warranty, actual labor time and parts shall not be charged, but the original purchaser will be liable for travel expenses listed above.

If the equipment is returned to the factory for warranty repair:

1.Prior to shipping any equipment/items to CodeJet or any of its subsidiaries, the original purchaser must contact your distributor to obtain a Return Authorization Number (R/A#) for each item being returned. This number is to be clearly printed on the outside of the shipping container. When corresponding with CodeJet regarding any items shipped to CodeJet, the R/A number must be referenced. To obtain detailed instructions regarding CodeJet's R/A procedure, please call the R/A Coordinator at 817-788-9171.  Machines being returned must be packaged and shipped according to the "Packaging & Shipping Instructions" at the end of this Warranty Statement.  If the machine is not packaged and shipped properly and according to the instructions the customer will be responsible for any damage to the machine and all warranties are void.

2.Unless otherwise instructed, all items being returned must be received at the following address within fourteen (14) days of the issuance of an R/A#:

CodeJet
5310 Pleasant
Colleyville, Texas 76034
Attn: R/A Dept.

3.Warranty determination will be made by the CodeJet Service Center.  All determinations are final.

4.The original purchaser will assume all costs associated with freight and shipping to and from CodeJet of all items being returned to CodeJet.

5.The original purchaser assumes all responsibility/liability associated with the proper preparation and packaging of equipment prior to shipping (instructions available up on request).

6.The style='font-size:11.0pt'>customer is to insure the shipment for its replacement value as CodeJet does not accept any transit liability.

THE ABOVE WARRANTY IS THE ONLY GUARANTY OR WARRANTY OF ANY NATURE MADE BY CODEJET REGARDING LABOR, EQUIPMENT, PARTS OR SUPPLIES.  CODEJET DISCLAIMS ANY AND ALL OTHER EXPRESS OR IMPLIED GUARANTEES OR WARRANTIES INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

The remedies provided in the express guaranty set forth above are available only to the original purchaser or equipment and are in lieu of and in limitation upon any direct, special and consequential damages which might be suffered by the original purchaser or any other person as a result of, or in connection with, the equipment.

If the equipment sold is being sold to distributor as a demonstration model or is utilized by a distributor at any time as a demonstration model, then for purposes of the warranty, the distributor shall be considered the "original purchaser ".  If the equipment sold is sold to a distributor and is not operated in any manner by the distributor, then the purchasing customer of the distributor shall be considered the "original purchaser" for the purposes of this warranty provision herein.  It will be the responsibility of the distributor to obtain its customer's agreement and acknowledgment to the terms of CodeJet's warranty.  For this warranty to be in effect, the Installation Certificate must be completed and signed by a CodeJet Factory Trained Technician and returned within thirty (30) days of installation to:

This Warranty is Void if:

 1.     The equipment is serviced or installed by anyone other than a CodeJet Factory Trained Technician.

2.     A warranty seal is broken, removed, defaced or altered in any way.

3.     Non-CodeJet supplied consumables, parts or service are utilized in the operation or maintenance of the equipment.

4.     The machine is not returned to CodeJet according to the "Packaging & Shipping Instructions".

CONSUMABLE MATERIALS WARRANTY

CodeJet warrants that the goods are produced within accepted tolerance levels and in accordance with the standard specifications stated in CodeJet's literature applicable to those goods. The liability of CodeJet in respect of any breach this warranty shall be limited to replacement of the goods or (at CodeJet's option) repayment of the purchase price for the goods concerned.

REPAIRED OR RECONDITIONED PARTS WARRANTY

CodeJet warrants, to the original purchaser, repaired or re-conditioned parts for a period of ninety (90) days from the date of purchase of a repaired or re-conditioned by CodeJet.

All guarantees, warranties, conditions or representations, express or implied, as to the goods except as expressly set out in this Condition are excluded and CodeJet shall be under no liability for breach of warranty except as expressly herein, and in particular CodeJet shall be under no liability for any loss or damage (including consequential damage) suffered or incurred by the buyer or by any other party as a result of such breach.

The warranty expressed above gives you specific legal rights. You may also have other rights that vary from state to state or country.

Note 1.

Examples of Wear Items

Parts considered by CodeJet to be wear items:

1.                 Filters

2.                 Nozzle Plates


PRINTER PACKAGING & SHIPPING INSTRUCTIONS

  • Customer must obtain a Return Authorization number from CodeJet for shipping authorization before returning to CodeJet.
  • Printer must be completely flushed and drained of all ink and solvents prior to shipping.  There must be no fluid left in the printer.
  • Printer must be packaged in a container or box and be completely protected on all 4 sides, top and bottom with foam, bubble wrap or other methods to avoid damage, scratches or dents to the outer cabinet.
  • The box should be strapped to a small skid to ensure it does not get placed on its side.
  • The box must be marked as "Fragile" and with "This Way Up" stickers to keep it upright during shipping and handling.
  • All domestic returns must be shipped via a freight line carrier (LTL Trucking) and not a parcel carrier such as FedEx, UPS, Airborne, DHL, etc.  This helps to ensure the printer is not placed on its side.  International customers may use parcel carriers but take all necessary steps to keep the printer upright during shipping and handling.
  • Customer must ship the equipment prepaid unless written permission is given by CodeJet to ship otherwise.